Not vibing with your order? No stress! Returning your clothes with us is super simple and hassle-free. Whether it’s the wrong size, a style change of heart, or just not your jam — we’ve got your back.
Step 1: Check Our Return Window
You’ve got 30 days from the delivery date to send your item back. Just make sure it’s unworn, unwashed, and still rocking those original tags.
Step 2: Start Your Return Online
- Log in to your account and head to My Orders.
- Find the order with the item you want to return.
- Hit the Return Item button and follow the quick steps to submit your request.
No account? No worries! Just visit our Returns Portal and enter your order number plus email to kick off the return.
Step 3: Pack It Up
- Toss your item back in the original packaging or any secure box.
- Don’t forget to include the return form — it helps us speed things up.
- Seal it tight and get ready to ship!
Step 4: Send It On Its Way
Use the pre-paid return label that we email you (free returns, yay!). Drop your package at the nearest post office or courier spot, and you’re done!
Step 5: Refund or Exchange? Your Call
- Refund: Once we get your return, expect your cash back in 5-7 biz days. It’ll go to the original payment method.
- Exchange: Want a different size or color? Just let us know in your return request and we’ll hook you up with a replacement.
Pro Tips:
- Items marked “Final Sale” can’t be returned — so double-check before you buy.
- Keep your return receipt until your refund hits your account.
Got questions or need help? Slide into our live chat or shoot us an email — we’re here to make your return super smooth.
No hard feelings — we want you happy and stylish! Thanks for shopping with us.
Stay fresh,
Your Clothing Co. Crew
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